Privacy Policy
This policy explains how Environmental Equilibrium Ltd (“we”, “our”, “us”) collects and uses personal data in line with UK GDPR.
1. Data Controller
Environmental Equilibrium Ltd
Registered Office: 171 Kingston Road, Teddington, TW11 9JP
Company Registration No. 07056612 • VAT No. GB107384226
Email: info@e-eltd.com
2. What we collect
- Name, email address and your message (when you use our contact form)
- Consent confirmation (checkbox)
- Technical logs from our hosting provider (e.g., IP address, timestamp) for security
3. How we use your data
- Responding to your enquiry and providing our services
- Maintaining security and integrity of our systems
We do not sell or share your data with third parties for marketing.
4. Legal basis
- Your consent (when you submit the form)
- Our legitimate interests (to respond to business enquiries)
5. Retention
- Enquiry emails: up to 12 months
- Server logs: up to 30 days (managed by our hosting provider)
- Client records: as required for contracts, accounting and legal compliance
6. Sharing with third parties
We may share limited data with our web hosting/email providers to operate the website and receive enquiries. Where we use third parties (e.g., payment processing in the future), they will be required to comply with UK GDPR.
7. Your rights
You may request access, rectification, deletion, restriction or portability of your personal data, and you may withdraw consent at any time. You can also lodge a complaint with the UK Information Commissioner’s Office (ICO).
8. Updates
We may update this policy from time to time. The latest version will always appear on this page.
Last updated: September 2025